About CNR Auto
We started here because we saw what professional automotive care could be, and what most shops weren't delivering.
WHY WE STARTED
Too often, drivers are given a warning light, a fault code, or an expensive quote, but not a clear explanation of what is actually happening, what truly needs to be repaired, or whether there is a smarter option.
CNR Auto Service was started to change that experience. We wanted to build a repair shop where customers feel informed before they approve any work, where diagnosis comes before replacement, and where every recommendation is made with the customer's long-term best interest in mind
Our purpose is simple: to make auto repair more transparent, responsible, and trustworthy for our Vancouver community.
WHAT WE STAND FOR
Every decision we make comes back to these three commitments.
Professional
Our diagnostics, parts choices, and repair standards are shaped by the same training and tools used at the dealership level. We do not guess. We test, verify, and find the real issue before recommending a repair.
Repairs based on knowledge, not assumptions.
Reliable
You should not have to choose between expertise and affordability. We offer dealer-level quality with clear quotes, honest advice, and no hidden surprises — helping you understand what truly needs attention and what can wait.
Professional quality without unnecessary pressure or markup.
Community
Profit is not our only purpose. We are here to serve this neighbourhood — not just the car, but the person depending on it to get to work, pick up their kids, or drive a parent to an appointment. To be the shop people trust, recommend to their parents, friends and bring their kids to when they get their first car.
Trust built one honest repair at a time.
OUR APPROACH
A good repair should leave you knowing more than when you came in.
When we inspect your vehicle, we are not only looking at what is broken today. We are looking at how the vehicle is aging, how the parts are wearing, and what signs may matter in the future.
That is why we take time to explain what we found, what it means, and what you should watch for next.
We want you to leave with more than a fixed car. We want you to leave with confidence, knowing how to take better care of the vehicle you rely on every day.
Treat your car right, and it will look after you.
MESSAGE FROM OUR CORE TEAM
CNR is built by people who care about more than the repair itself. Our team brings together service leadership, technical expertise, and a shared belief that customers deserve clear answers, responsible recommendations, and repairs they can trust.
Founder, CNR Auto Service
Joey founded CNR with a vision to build a repair shop that is more transparent, more responsible, and more connected to the community it serves. With previous experience in manufacturer-level aftersales operations, Joey brings a broader understanding of service standards, customer care, technical training, recall management, major accident support, and dealer operations. That perspective helps shape CNR's culture and long-term vision.
Message From Joey
"CNR was started because I believe car repair should feel clear, fair, and trustworthy. A vehicle is part of someone's work, family, business, and daily life. So every repair decision matters. Our responsibility is not only to fix cars, but to help customers understand their options and make decisions with confidence. That is the kind of repair shop we want to build for this community."
Head Technician, Partner, CNR Auto Service
Kenneth leads CNR's technical standard. As a Red Seal certified technician with dealership experience across European vehicles, EV systems, and complex diagnostics, he helps ensure every vehicle is approached with proper testing, accurate diagnosis, and responsible repair recommendations.
Message From Kenneth
"A good repair starts with a good diagnosis. At CNR, we do not believe in simply reading a fault code and replacing parts. Our job is to understand the real cause, explain it clearly, and repair the vehicle the right way. When a customer leaves, I want them to feel confident that the problem was handled properly — not guessed, rushed, or oversold."
Together, our core team shapes the CNR standard: clear communication, proper diagnosis, and repairs that put people first.
Same-week appointments. We confirm within 2 hours. Call, text or book online.
